Refund policy

At Blue Tulip Designs, we want you to be happy with your purchase.

If your book arrives damaged, defective, or has a printing or manufacturing fault, please contact us as soon as possible.

Please provide your order number and, where possible, photographs of the issue so we can assess the problem and arrange an appropriate solution.

Depending on the circumstances, we may offer a replacement or refund in accordance with your rights under Australian Consumer Law.

If you receive the wrong book or an item that does not match your order, please contact us and we will arrange a replacement or other appropriate solution.

We do not offer refunds or exchanges simply because you have changed your mind or no longer want the book.

This does not affect your rights under Australian Consumer Law.

Please contact us before returning any item. We will provide instructions if a return is required.

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing times may vary depending on your payment provider.

If you have a question or concern about your order, please contact us at:

Blue Tulip Designs

Email: blue_tulip2016@outlook.com

We are happy to help resolve any genuine issue with your order.