Shipping policy
Blue Tulip Designs ships storybooks and coloring books within Australia and internationally.
Processing Time
Orders are generally processed within 1–3 business days before being dispatched. Processing time allows us to prepare your order and arrange the books for shipment.
Australian Orders
Australian customers can choose from the shipping options available at checkout, including:
Standard Shipping – Tracking Included
Express Shipping – Tracking Included
International Orders
International shipping is available to selected destinations. International orders will be sent using a tracked shipping service.
Shipping Providers
Australia Post is our standard shipping service. Where appropriate, we may use alternative fulfillment or shipping services, including Amazon, where this provides a suitable or more efficient shipping option.
Shipping Costs
Shipping costs are calculated based on the destination, order and shipping method selected. The available shipping options and applicable costs will be displayed at checkout before payment is completed.
Tracking
Tracking information will be provided when available. Customers can use the tracking information supplied to follow the progress of their order.
Delivery Delays
Delivery times may vary depending on the destination, shipping service, public holidays, weather, customs processing and other circumstances outside our control.
For international orders, customs or import charges may apply. Any applicable customs duties, taxes or fees are the responsibility of the customer.
Questions About Your Order
If you have any questions about your shipment, please contact:
Blue Tulip Designs
Email: blue_tulip2016@outlook.com